🇰🇷 What is Gukmin Saseoham?

(National Mailbox Service of South Korea)

Gukmin Saseoham, or "National Mailbox", is a digital document delivery service provided by the South Korean government. It allows citizens to receive and manage official government and public documents electronically instead of through traditional paper mail. The service is designed to improve convenience, security, speed, and environmental sustainability in public communications.

사진출처:v.daum.net

---

📌 Key Purpose

The main goal of Gukmin Saseoham is to:

• Replace paper mail with secure electronic communication

• Allow citizens to receive documents like tax bills, medical notices, administrative decisions, and various certificates in one digital space

• Enhance digital government services and reduce environmental waste and mailing costs

---

🔧 Main Features

1. Electronic Document Delivery

Citizens can receive documents from:

• Government agencies (e.g., Ministry of Interior and Safety)

• Local governments (e.g., city halls)

• Public institutions (e.g., National Health Insurance, National Pension Service)

• Financial institutions

2. Real-Time Notifications

Once a document is sent, users receive alerts via:

• KakaoTalk

• SMS (text message)

• Email

This ensures you don’t miss important updates.

3. Secure Access

• Access requires strong user authentication (e.g., Korea’s joint certificate, mobile ID, PASS, Kakao login)

• Prevents unauthorized access and ensures data privacy

4. Long-Term Storage

• Documents are kept safely in your digital inbox for a certain period (typically 1 year or more)

• Can be downloaded, printed, or stored as needed

5. Environmentally Friendly

• Reduces paper waste, carbon emissions, and public mailing costs

• Supports green government initiatives

---

🏢 Who Sends Documents?

Examples of participating institutions include:

Institution	Document Type
National Tax Service	Tax bills, payment notifications
Ministry of Interior and Safety	Resident registration documents
National Health Insurance Service	Health checkup results, insurance bills
Local Governments	Property tax notices, local tax info
Banks / Card Companies	Transaction notices, credit card statements

---

🔐 How to Use Gukmin Saseoham

1. Sign Up

• Visit the Gukmin Saseoham website, or the Government24 portal

• Authenticate using a certified ID (공동인증서) or a mobile authentication method

2. Set Up Preferences

• Choose which institutions you want to receive documents from via Gukmin Saseoham

• Enable alerts for incoming documents

3. Receive & View Documents

• Log in to the platform via web or mobile app

• Check your digital inbox and view/download documents

---

📱 Mobile Integration

• Gukmin Saseoham is integrated into various apps, such as:

  • Government24 (정부24)

  • Other certified government service apps

• Access your documents anytime, anywhere

---

✅ Benefits Summary

Benefit	Description
Convenience	All important documents in one place
Speed	Receive documents instantly, no mailing delays
Security	Strong authentication and encrypted document storage
Environmentally friendly	Reduces waste and carbon footprint
Cost-effective	Saves on postal printing and delivery costs
Accessible anywhere	Web and mobile availability, suitable for overseas citizens

---

⚠️ Things to Note

• You must opt-in to receive documents digitally; otherwise, you’ll continue to get paper mail.

• Documents may expire or be deleted after a certain time – check regularly.

• Ensure your authentication method is active and accessible.

---

👥 Who Should Use It?

• Citizens who frequently receive government notifications

• Those who often miss or lose paper mail

• Residents living abroad

• People seeking a secure and eco-friendly way to manage their administrative documents

• Caregivers or family members managing legal affairs for others

---

🌐 Where to Access

• Government24 (정부24)

• Gukmin Saseoham portal (searchable in Korean as "국민사서함")

• Mobile apps like Government24, PASS, or certified Korean ID services